"> "> Demco Inc - Frequently Asked Questions
Page Title




General


Q. What is the largest motor that you can repair?
A. Up to 20,000LBS and 4160 Volt
Q. Do you offer Emergency 24/Hour Service?
A. Yes - 24 Hour/ 7 Days - We have dedicated employees who will commit their time and efforts to ensure that your emergency job is handled promptly.
Q. Do you offer Pick-up and Delivery Service?
A. Yes - We have a complete Fleet of trucks including a Boom Truck and Flat Bed Truck.
Q. What is your Normal Territory?
A. Around a 150 mile radius that covers the entire Delmarva Peninsula, Delaware, Southern Maryland, the Baltimore area, Washington D.C. and Southeast Pennsylvania.
Q. What is your Warranty when Repairing a Motor?
A. A repair that includes a full rewind is guaranteed for 1 year. A repair which does not involve a rewind is guaranteed for 90 days.
Q. What Motor Manufacturers are you a Warranty Station for?
A. Most Major Brands - Call for more information.
Q. What is EASA?
A. EASA stands for Electrical Apparatus Service Association. EASA helps members enhance their performance and achieve greater levels of success through education, information and networking opportunities.
Q. What is your turnaround time?
A. We strive to return your repairs when you need them. Emergency repairs are frequently returned the next day, and even same day service can be attained. Even though we carry $ 250k of repair parts in inventory, we have to depend on the manufacturer to furnish some parts.